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Terms of Service

Effective Date: Last updated in 2026

1. Acceptance of Terms

By purchasing, deploying, or utilizing the BackpackMD Telemedicine Backpack kit and its associated hardware peripherals and software interface, your organization agrees to be bound by these Terms of Service.

2. Clinical & Medical Disclaimer

BackpackMD provides diagnostic hardware tools (medical tablet, digital otoscope, stethoscope, pulse oximeter, blood pressure unit, and thermometer) intended to assist licensed clinicians in collecting remote examination data.

Notice: BackpackMD does not independently diagnose medical conditions or provide medical advice. Clinical decisions remain the sole responsibility of the attending healthcare professional.

3. Authorized Equipment Usage

Users of the BackpackMD kit must adhere to the following usage guidelines:

  • Equipment must be operated in accordance with provided hardware documentation and safety protocols.
  • Modifications, unapproved software alterations, or unauthorized hardware tampering are strictly prohibited.
  • Devices must be maintained and sanitized according to standard medical equipment guidelines.

4. Hardware Warranty & Support

BackpackMD diagnostic devices are covered by standard hardware warranties against manufacturing defects. Replacement units or service parts subject to availability will be provided according to your organization's service agreement.

5. Questions & Inquiries

For questions regarding these Terms of Service or service agreements, please contact:

BackpackMD Legal & Commercial Operations

Email: sales@backpackmd.com